HM Revenue and Customs (HMRC) has announced that customers and agents can now change contact details online.
The additional facility applies to both self assessment and PAYE online customers, and came into effect from 6 February.
The HMRC statement said that, as far as self assessment customers are concerned, trusts, partnerships, individuals and agents authorised to act for them online will be able to use the links within the ‘About your organisation’, ‘About you’ or ‘About your client’ pages on the HMRC website to make the following changes.
Trusts and their authorised agents can: change their main, communication and trade address; change the capacitor address (when a user has someone acting in capacity for them); change their main contact details (day, evening and mobile telephone numbers, fax number and email address); submit a claim for repayment; and submit a request to reduce payments on account.
Trusts, however, can only add, change or remove an authorised agent.
Partnerships and their authorised agents can: change their main, communication and trade address; and change main contact details (day, evening and mobile telephone numbers, fax number and email address).
Partnerships can only add, change or remove an authorised agent.
Agents acting for SA individuals can: change their client’s name and main address; change their client’s contact details (day, evening and mobile telephone numbers, fax number and email address); submit a claim for repayment for their client; submit a request to reduce their client’s payments on account; change their client’s capacitor name and address; and change and delete their client’s communication address.
SA individuals, in addition to the facilities already available, can add, change or remove an authorised agent.
As far as employers, and agents authorised to act for them online, are concerned, they will be able to: change the employer’s business address; change the employer’s main contact details (telephone, fax number and email address); add, change or remove the employer’s trade name; add or change the employer’s communication name; add or change the employer’s communication address; change the employer’s communication contact details (where communication name and address is already held); and remove all the employer’s communication details (name, address and contact details).
HMRC said that, to use these services, it is a matter of logging in using the User ID and Password and selecting ‘About your organisation/you/client’ from the SA online service page or ‘About your organisation/client’ from the PAYE online service page.
Date:6 February 2008
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